Story first. Then the sign.
People decide in seconds whether a place is for them. Before they read a menu or a room rate they've read the shopfront, the signs and the way the space explains itself. We decide what that says, then design the identity and the route so it says it every time. From the moment someone first discovers you to the moment they reach the table, the story stays alive the whole way.
Consultants tell you what's wrong. Designers make it look right. We find the story, design it and make sure people can follow it.
Why would anyone remember you?
Before we draw a logo we find the story: who it’s for, who it isn’t for and what it should feel like in the first ten seconds.
Then that one story runs through the interiors, the branding and the wayfinding: every menu, uniform, sign and route. The same story from the street to the table.
Brand, interiors, technical drawings, procurement and site. One team from the first sketch to the first service, so nothing gets lost between them.
of the hospitality groups we work with come back for their next venue.
Your building has a story. We make it easy to follow.
Wayfinding is where buildings get caught out: signs added late to patch routes nobody tested. We join at concept, test routes on plan and hand over sign schedules and drawings a fabricator can build from.
Every memorable experience starts with a great story.
StoryMap® is how we find yours before a single line is drawn: who it's for and who it isn't, what someone should feel in the first ten seconds and what stays with them on the way home. It becomes the brief for everything that follows: the name, the identity, the interiors and every sign.
Define the experience before you design the building.
StoryMap™ is our front-end experience planning process that helps developers, operators and architects align around what a place should feel like, how it should work and what it should achieve before design begins. The result is a clear Experience Brief that reduces ambiguity, strengthens decision-making and lowers the risk of costly changes later.
3–4 weeks. Early clarity. Reduced risk.
